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Questions


Can I try the watches?

Watches can be tested by appointment in Paris. We can organise a meeting in other cities in France and in nearby countries. You can contact Clément Jean-Louis, founder and CEO to arrange an appointment

Send us an email+33 6 47 06 62 89

Guarantee

Your Audaceone watch is warranted against manufacturing defects for three (3) years from the date of purchase. Any part considered defective due to a manufacturing defect will be repaired or replaced free of charge.

Customer care

Despite all the care we have taken to create reliable watches, your watch may still need a service. We take care of the after-sales service under warranty, the watches are then sent to the Vaucher Manufacture teams.

After examining your watch, we estimate the repair times and keep you informed, step by step, of any possible repairs and the return of your watch.

What payment methods can I use?

You can pay in a variety of ways. We accept credit cards, debit cards, PayPal and bank transfer.

Delivery

For watches you can choose between several methods of delivery: hand-delivery or home delivery by a insured carrier.

In any case, you can contact us to arrange the delivery of your purchases according to your preferences.